Job details:

• Role:ServiceNow HRSD Developer
• Full-time
• remote
• Start date: 01/03/2026
• End date: 31/08/2026

Scope:

• HRSD Solution Design & Development
  – Design, configure, and enhance ServiceNow HRSD modules including Case & Knowledge Management, Employee Service Center (ESC), Lifecycle Events, and Document Management.
  – Build Employee Center experiences aligned with SuccessFactors data models and HR processes.
  – Develop workflows, HR services, UI policies, business rules, and HR catalog items.
  – Ensure HRSD configuration aligns with global process frameworks and SuccessFactors-driven data structures.
• Integration with SAP SuccessFactors
  – Collaborate with integration teams to build and validate SuccessFactors ?-? ServiceNow HRSD data integrations (e.g., employee master data, organizational structures, events, onboarding triggers).
  – Support configuration related to IntegrationHub, APIs (REST/SOAP), and middleware where applicable.
  – Define data mapping and transformation rules to ensure data consistency across platforms.
  – Ensure security and privacy compliance when exchanging sensitive HR data.
• Platform Enhancements & Technical Execution
  – Develop automation using Flow Designer, HR Case workflows, and custom HR service logic.
  – Participate in HRSD releases, upgrades, and regression testing – ensuring all integrations with SuccessFactors remain stable.
  – Troubleshoot issues across both systems, collaborating with SAP and ServiceNow technical teams.
• Cross‑Functional Collaboration
  – Work with HR, IT, SAP SuccessFactors consultants, and business stakeholders to translate requirements into scalable technical designs.
  – Participate in design workshops and provide subject‑matter expertise on HRSD capabilities and constraints.
  – Create documentation, configuration guides, and integration specifications.
• Quality Assurance & Delivery
  – Conduct unit testing and support system testing and UAT cycles.
  – Follow Agile or hybrid delivery methodologies and contribute to sprint planning and reviews.

Skills:

• Experience as a ServiceNow Developer, including hands-on experience in HRSD.
• Strong knowledge of:
  – HRSD suite (Case, Knowledge, Employee Center/ESC, Lifecycle Events)
  – JavaScript & Glide API scripting
  – Flow Designer and Workflow Editor
  – REST/SOAP integrations and data transformation
• Strong understanding of core HR processes and HR data structures (employee central data model, onboarding, movements, etc.).
• ServiceNow CSA and CIS-HR (HRSD) certification.
• Good command of English.
• Experience integrating SuccessFactors Employee Central, Onboarding, or Position/Organization Management with ServiceNow.
• Familiarity with middleware platforms (e.g., IntegrationHub, Boomi, MuleSoft, SAP CPI).
• Experience in global transformation programs or complex multi-country HR deployments.
• Knowledge of data security, role-based access, and HR data privacy standards.
• Good command of German – nice to have

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