Job details:

• Full-time
• Remote
• Start date: 01/03/2026
• End date: 31/08/2026

Scope:

• Service Now HRSD Development & Configuration
• Design and configure HR Case Management, HR Services, and COEs
• Develop and customize: HR Case templates ,Record Producers
• Develop and customize Employee Center / Service Portal for HR users
• Configure:
  – HR Service Catalog items
  – Knowledge Articles
  – HR widgets and portal pages
• Ensure optimal UX, role-based visibility, and HR data separation
• Support Incidents on the platform and drive timely resolution.

Skills:

• 8 years of experience in ServiceNow HR Service Delivery (HRSD)
• Strong knowledge of:
  – HRSD suite (Case, Knowledge, Employee Center/ESC, Lifecycle Events)
  – JavaScript & Glide API scripting
  – Flow Designer and Workflow Editor
  – REST/SOAP integrations and data transformation
• Strong understanding of core HR processes and HR data structures (employee central data model, onboarding, movements, etc.).
• ServiceNow CSA and CIS-HR (HRSD) certification.
• Good command of English.
• Experience integrating SuccessFactors Employee Central, Onboarding, or Position/Organization Management with ServiceNow.
• Familiarity with middleware platforms (e.g., IntegrationHub, Boomi, MuleSoft, SAP CPI).
• Experience in global transformation programs or complex multi-country HR deployments.
• Knowledge of data security, role-based access, and HR data privacy standards.
• Good command of German – nice to have

SNI sp. z o.o. will process personal data for the purpose of the recruitment process in accordance with Data Privacy Policy. The data may also be stored and processed for future recruitment purposes, in accordance with the given consent.