Job details:

• Industry: Fashion / Retail
• Location: On-site (3 days/week) – Milan or Paris
• Type: Full-time
• Language: English (fluent written & spoken) – Italian or French is a plus (not required)

We are supporting our direct customer in the fashion industry in the search for an SAP VIM Application Support Specialist.

The consultant will be responsible for ensuring the stability, performance, and continuous improvement of the SAP Vendor Invoice Management (VIM) solution (OpenText). The role acts as a key interface between business users, IT teams, and external partners to support end-to-end invoice processing and financial operations across multiple entities.

This position is best suited for a support-focused SAP professional with strong FI/AP and VIM experience, capable of handling incidents, interfaces, and process optimization in an AMS environment.
 

Scope:

• Provide functional and technical support for SAP VIM (OpenText Vendor Invoice Management)
• Monitor and maintain invoice processing workflows and related interfaces
• Analyse, troubleshoot, and resolve incidents ensuring timely service restoration
• Manage service requests and implement changes following IT governance processes
• Act as a key contact for business stakeholders regarding invoice processing issues
• Identify and support continuous improvement initiatives in invoice and P2P processes
• Ensure data quality, compliance, and process accuracy across invoice flows
• Support testing activities including UAT and regression testing for enhancements and releases
• Maintain accurate documentation and contribute to internal knowledge base
• Coordinate with external vendors, SAP teams, and third-party providers
• Document incidents, root cause analysis (RCA), and resolutions in ServiceNow

Skills:

• Strong hands-on knowledge of SAP FI – Accounts Payable (AP)
• Proven experience with SAP VIM (OpenText Vendor Invoice Management)
• Solid understanding of invoice processing workflows and document management
• Experience working with SAP ECC or S/4HANA environments
• Knowledge of IDocs, interfaces, and SAP integration concepts
• Ability to analyse errors and troubleshoot functional issues independently

SNI sp. z o.o. will process personal data for the purpose of the recruitment process in accordance with Data Privacy Policy. The data may also be stored and processed for future recruitment purposes, in accordance with the given consent.