Job details:

• Hybrid, 2x a week in Prague
• Occasional travel to Mlada Boleslav (1x a quarter, no overnight stays)
• Full-time
• Start date: September 1, 2026
• End date: December 31, 2026
• Extensions until June 30, 2027

We are looking for an experienced Business Systems Analyst, who will operate within the Sales & Marketing domain, serving as the key link between business stakeholders and technical teams. The role focuses on customer experience initiatives across digital channels including mobile applications, front-end platforms, CRM systems, and web catalogues.

You will be responsible for gathering, structuring, and documenting business requirements for customer-facing digital projects. This includes designing end-to-end use cases, covering user journeys, activity flows, information architecture, and impacted systems, as well as producing high-level diagrams that identify which applications need to be engaged for successful delivery. The role is also responsible for definition of business processes, data reporting requirements and forming KPIs. Close collaboration with internal business owners and stakeholders across the organization is an integral part of the position. Ongoing project with team of 5 members.

Requirements:

• 4+ years of experience, 2+ years as Business/Systems Analyst
• Proven experience in architecture design and functional design, familiarity with the SAFe (Scaled Agile Framework) methodology, TOGAF, SAFe Practitioner welcomed.
• Fluent English
• Fluent Czech or Slovak

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